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This document provides guidance to contracting authorities on how to determine contract award criteria 
to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act, EAA) and 
Directive (EU) 2016/2102 (Web Accessibility Directive, WAD); and on how to verify the conformance of 
publicly procured ICT products and services with these requirements. The present document describes 
how the accessibility requirements for the ICT should be specified, documented and assessed in the frame 
of the procurement process, under the EU public procurement directives1. The different mechanisms for 
conformity assessment with the applicable accessibility requirements are explained. It discusses how 
these mechanisms can be applied both in the pre-procurement research phase and when awarding a 
contract, as well as part of contract management in the post-award stage.
This document also provides a useful guidance for bidders who prepare an offer for public procurement 
of ICT products and services, and others aiming to procure accessible ICT.
Aspects that do not deal with accessibility in ICT procurement in Europe are outside the scope of this document.